I was recently reading an interview with Hugh Dubberly, a design pioneer involved with HyperCard, the Knowledge Navigator film, Netscape, and more.
The following jumped out at me on the role of design, re-iterating to me how important it is to both take a global, systemic perspective while also firmly keeping who the actual customer is in mind:
Note that I'll be doing a Next Generation eBook interview with Hugh on this blog soon.
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